Before Bay Computing
Do-It-Yourself IT That Couldn't Scale
For years, the firm's server and software were managed by a partner rather than an IT professional. Growth demanded real management, security, and room to add users without pulling senior staff off client work.
A Cloud Platform That Failed Them
A cloud platform marketed to accounting firms didn't fit how they worked, and when the provider was breached the firm was locked out of its own systems for two weeks.
Tax & Accounting IT Challenges
Outgrowing a Do-It-Yourself Setup
The firm's server and software were maintained by a partner rather than an IT professional — workable at first, but it stopped scaling as the practice grew and needed real security and management.
Security and Continuity Gaps
A breach at their cloud provider locked the firm out for two weeks, exposing how much risk sat in an unmanaged environment holding sensitive financial data.
Time Lost to IT, Not Clients
Senior staff were pulled into keeping systems running instead of focusing on tax and accounting work for their clients.
Solutions & Results Delivered by Bay Computing
A Purpose-Built, Managed Server
Bay Computing engineered a brand-new server environment with secure remote access, sized to add users as the firm grows — replacing the partner-managed setup entirely.
Security and Support That Respond
A hardened, actively managed system closed the gaps that led to the prior lockout, backed by fast, local support with no long hold times and a clear escalation path.
Partners Back on Client Work
With IT fully managed, the partners returned to what they do best. In their words, outsourcing IT proved more cost-effective and far less risky than doing it themselves.